Peak season

Peak season staffing: the 90-day plan that works

A September-to-January hiring calendar for FedEx Ground ISPs and Amazon DSPs: when to post, when to screen, when to bring in contingency drivers.

Weeks 1 to 2 (early September): count the gap

Add expected volume growth to current turnover and subtract drivers in training. That number, plus two, is your peak hiring target. Submit the First Advantage authorized-user paperwork now if you are using a recruiter.

Weeks 3 to 6: ads up, screens daily

Post with a daily budget 50 percent above your normal and screen every weekday. Candidates authorized in late September clear First Advantage by mid-October, in time for a two-week ramp.

Weeks 7 to 9: road tests and ride-alongs

Hire in waves of three to five so trainers are not swamped. Keep two extra screened candidates authorized for every five hires; one will not show.

Weeks 10 to 13: contingency and retention

Book contingency drivers for the heaviest two weeks before they are gone; badged drivers with STA/TSA are claimed by late October. Announce the peak bonus and pay it in two parts, mid-December and mid-January, so it keeps people through the drop-off.

Plan the ramp-down

Tell seasonal hires the end date on day one. Those who want to stay become your January replacements for the drivers who always leave after peak.

When should I book contingency drivers?

By mid-October for Thanksgiving to Christmas coverage. Requests are matched on pay, start date and perks, so stating hotel and per diem early wins drivers.

Need road-test-ready drivers?

Plans from $399 a month for Amazon DSPs and $449 for FedEx Ground ISPs, with a guaranteed minimum of candidates.

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